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Contact us

Head Office:
1 Anzac Highway
Keswick South Australia 5035

Postal address:
GPO Box 77
Adelaide South Australia 5001

Contact us with general enquiries, complaints and compliments using our

Online enquiry form.

Corporate switchboard

08 8404 5667 (9am - 5pm Monday to Friday)

Customer Service

13 12 61 (9am - 5pm Monday to Friday)

Faults & Emergencies

13 13 66 (24 hours)

Electricity emergencies and power interruptions

National Relay Service

If you are deaf, or have a hearing impairment or speech impairment, contact us through the National Relay Service:

  • TTY users phone 133 677 then ask for ETSA Utilities
  • Speak and Listen users phone 1300 555 727 then ask for ETSA Utilities
  • Internet relay users connect to the NRS then ask for ETSA Utilities

Questions about your bill

For questions about your electricity bill, please contact your retailer.

Power outage information

Register for power@myplace

View current power interruptions

Customer feedback line

1800 088 667 (8am - 6pm Monday to Friday)

For concerns, compliments & suggestions

PV (solar) enquiries

1300 665 913 (8am - 5pm Monday to Friday)

Street Light Faults

1800 676 043 (24 hour recorded service)

Fax: 08 8404 5187

Report a faulty street light

Builders & Electrical Contractors Service

1300 650 014 (8am - 5pm Monday to Friday)

Fax: 1300 650 016

Construction and Maintenance Services (CaMS)

08 8292 0444

Underground Cable Locations

Dial Before You Dig freecall 1100

Interpreting Service

13 14 50

Electricity Fraud & Theft Hotline

1800 061 090

Contact us

Claims for power variations or interruptions

For further information on customer claims, please visit our Claims for power variations or interruptions page

Website feedback

Please provide feedback on our website using our Website feedback form.